Return Policy |
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Please note, any problems with the receipt of your package must be called in to us within 30 days of the delivery date! If you suspect the bottle is bad, please just put the cork back in the wine leaving the contents of the wine in the bottle (no exceptions). We can not take back any empty bottles! If you find any errors regarding type of wine and vintage, please call our order department (732-892-6161) or send an e-mail to Returns@FineWineOnline.com right away. Gerards Wine and Spirits will arrange to have the package picked up and returned to us right away for inspection. Once the package is returned to us, we will inspect the contents and then send out a replacement package to you. For this reason, it is vital that you let us know of any error immediately to ensure the fastest delivery of your new shipment. If you wish to return your wine for any other reason you may do so. Please re-pack the wine and send it to "Gerards Wine and Spirits, Attn: Returns, 2310 Bridge Avenue, Point Pleasant, NJ 08742". Please include a copy of the original sales receipt with the package. Please note: All returns are subject to a 10% restocking fee.
Title to, and ownership of, all wine passes from Gerards Wine and Spirits to the purchaser in the State of New Jersey and the purchaser takes all responsibility for the shipping it from New Jersey to his/her home state. By arranging for transportation of the wine, Gerards Wine and Spirits is providing a service to, and acting on behalf of the purchaser. By utilizing this service from Gerards Wine and Spirits, the purchaser is representing that he/she is acting in a fashion compliant with his/her local and state laws regarding the purchase, transportation and delivery of wine. The purchaser represents that he/she has obtained any required permission, paid any required fees, is working through properly licensed intermediaries where required, is legally entitled to take possession of wine and is legally entitled to take quantities ordered and once again authorizes that he/she is 21 years of age.
